Designing web sites for community groups

A community or non-profit organisation's web site should be informative for new visitors as well as a useful resource for those familiar with the organisation. A front / welcome / contents / index page should contain the main navigation for the whole site in a format that is easy to locate and understand. This is also a good location for new or urgent announcements of interest to new and returning visitors alike.

The size and complexity of a web site will grow or decrease as the needs of the group vary. Initially, it may be sufficient to construct a one-page introduction using the content of the group's brochures or promotional material, if such exist.

Large amounts of information should be spread between separate pages, for example:

All of the above sections may be further sub-divided if they become too large. Navigation aids should be provided on every page, linking at least to all of the principal (top-level) sections of the site hierarchy. It may also be useful to provide a detailed "site map" listing every element in the entire site.

Design elements such as logos and fonts should be consistent with the group's logos and print publications. The use of cascading style sheets, server-side includes and/or PHP facilitates the maintenance of consistent navigational and visual elements.

It is essential that visitors can locate contact information (such as email addresses) for at least one person responsible for maintaining the site, and that this person be responsive to comments, questions and suggestions about the content and design of the site.

The site should make information available to all people with an internet connection, regardless of software or hardware used. Such considerations are trivial if they are implemented from the beginning. (A major resource on web accessibility is at the Any Browser campaign. For Australian Government policy on this issue, see the Human Rights and Equal Opportunity Commission's report.)

In practice, this means:

It is desirable to provide key documents in relevant languages other than English where this is possible

Widely accepted procedures exist for publications that include information from other sources, whether these publications are academic papers, technical reports, pamphlets or web sites.

Essential guidelines include:

Author: Claudine Chionh <claudine@chionh.org>

Date: 2006/07/26 22:21:28